Leader of Enterprise Management Systems

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

At U.S. Bank, we deliver technology solutions that enable our customers and businesses to make confident financial decisions through secure, scalable, and highly reliable platforms.

We are seeking a Manager – Management Systems Development to lead engineering and operational delivery for enterprise applications that support infrastructure governance, application resiliency, and operational visibility across hybrid environments.

This role provides people leadership, technical direction, and full lifecycle accountability for in-house developed applications and automation platforms used broadly across the enterprise.

Key Responsibilities

Application Development & Delivery

Lead the design, development, testing, and implementation of enterprise applications and platform capabilities

Own delivery outcomes, ensuring solutions meet performance, scalability, reliability, and security standards

Translate business and technology requirements into actionable delivery plans and execution roadmaps

Partner with product, infrastructure, and application teams to deliver integrated, enterprise-aligned solutions

Production Support & Operational Management

Accountable for production stability, availability, and incident response for supported platforms

Ensure adherence to change management, release management, and production support processes

Drive continuous improvement in monitoring, alerting, and operational efficiency

Establish and track metrics focused on availability, performance, and risk reduction

Application & Platform Lifecycle Ownership

Provide end-to-end ownership of multiple applications across:

Engineering and development

Production operations and incident response

Ongoing modernization and technical currency

Drive adoption of automation, APIs, and self-service capabilities to improve scalability and reduce manual effort

Ensure platforms align to enterprise architecture standards and integration patterns

People Leadership & Talent Development

Lead and develop a team of software engineers and Agile resources (~8–10 team members)

Set clear expectations, drive accountability, and foster a high-performance culture

Provide coaching, performance management, and career development

Support succession planning and talent pipeline development

Risk, Controls & Compliance

Ensure applications meet enterprise risk, security, and regulatory requirements (SOC, SOC2, PCI)

Partner with risk, compliance, and audit teams to support reviews and maintain strong control environments

Maintain documentation, controls, and traceability required for audit readiness

Cross-Functional Partnership

Collaborate with application, infrastructure, platform, and security teams across the enterprise

Align delivery with enterprise architecture standards and shared platform strategies

Contribute to initiatives including cloud adoption, resiliency improvements, and automation enablement

Basic Qualifications

Bachelor's degree or equivalent work experience

At least 8 years experience with management approaches, tools, and techniques for gaining the cooperation and support of others.

At least 5 years experience with utilizing, configuring, and installing software for connecting distributed -software and services across heterogeneous platforms.

At least 10 years experience within a total Information Technology (IT) environment.

Preferred Skills/Experience

Experience supporting enterprise-scale, in-house developed applications and platforms

Knowledge of:

Hybrid cloud environments (Azure, AWS, on-prem)

API-driven architectures and integration patterns

Automation and self-service platform enablement

Experience in production operations, incident management, and continuous improvement practices

Familiarity with infrastructure or platform services supporting resiliency and high availability

Experience operating in SOC/SOC2/PCI regulated environments

Leadership Competencies

Drives Results – Accountable for delivery outcomes and operational performance

Manages Complexity – Leads delivery across multiple systems and dependencies

Develops Talent – Builds and develops high-performing teams

Collaborates Effectively – Partners across organizational boundaries

Continuous Improvement Mindset – Identifies and implements process and technology improvements

Scope & Impact

Leads a team responsible for applications supporting enterprise infrastructure governance, automation, and operational visibility

Supports systems used broadly by internal engineering, infrastructure, and support teams

Accountable for both delivery execution and production support outcomes across multiple platforms

This position is not eligible for visa sponsorship.

Location expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $133,365.00 - $156,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.