Marketing Systems Administrator - Salesforce

Marketing Systems Administrator - Salesforce

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Job Description

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Marketing Systems Administrator

Overview

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

As a Marketing Systems Administrator, you will be responsible for providing support within various marketing systems, including Salesforce Marketing Cloud. You will also support various Salesforce Sales Cloud and Service Cloud instances and undertake analysis, documentation, and training necessary to assist system users.

CoStar is investing heavily in artificial intelligence to accelerate software delivery, improve platform observability, automate research and business workflows, enhance product experiences through intelligent agents and skills, and improve data quality across enterprise systems. Successful candidates will demonstrate a willingness to learn, adopt, and apply AI technologies responsibly to solve complex business and engineering challenges.

This position is located in Richmond, VA and offers a schedule of Monday to Thursday in office and the option to work from home on Friday.

Responsibilities

Configure and support Salesforce Marketing Cloud, Sales Cloud and Service Cloud

Provide non-Salesforce systems operational and administrative support

Prepare documentation and training materials

Support system users through defined processes and best practices

Seek out ways to improve processes and productivity, and make recommendations to support various business units

Communicate with other resources regarding status, technical issues and creative solutions

Basic Qualifications

Bachelor’s Degree from an accredited, not for profit, in-person university or college

Minimum 2+ years of experience developing and supporting Salesforce CRM and/or Marketing Automation platforms (Salesforce Administrator Certification a plus)

Understanding of AMPscript, HTML, JavaScript or SQL

Experience with AI-powered applications, agents, or tools

Understanding of Email Marketing Campaigns

Complex problem-solving abilities from an operational and technical perspective

Strong communication skills, both written and verbal

Ability to work in a dynamic environment

Track record of commitment to prior employers

What's in it for you?

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training and tuition reimbursement.

Our benefits package includes (but is not limited to):

Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug

Life, legal, and supplementary insurance

Virtual and in-person mental health counseling services for individuals and family

Commuter and parking benefits

401(K) retirement plan with matching contributions

Employee stock purchase plan

Paid time off

Tuition reimbursement

On-site fitness center and/or reimbursed fitness center membership costs (location dependent)

Access to CoStar Group’s Employee Resource Groups

Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks

The final salary or hourly rate offered for this role will fall within the range set forth below based on a variety of factors, including but not limited to, geographic location, skills, and competencies.

Base Compensation: $76,000 - $118,000 annually

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.

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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing