Senior Software Engineer

Department:

Technology

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

As a Senior Software Engineer supporting the Salesforce platform, you’ll design, build, and maintain systems, including Alumni Network and Coheart Care, that serve Southwest Employees and Alumni. In this role, you’ll ensure systems are stable, secure, and reliable while supporting ongoing enhancements that meet evolving business needs. The Team focuses on maintaining scalable, high-performing platforms that reduce operational risk and enable efficient delivery of capabilities that support Southwest’s workforce and overall organizational success.

Additional Details

This role allows for voluntary remote work for the majority of your working time within the Dallas-Fort Worth area, with occasional on-site presence at our Corporate Campus for training, meetings, and business needs. This role may also require limited travel for business purposes.

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

Drive the technical direction and feature roadmap of large-scale cloud systems

Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members

Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions

Drives detailed definition of feature requirements through discussions with product managers and customers

Supports continuous improvement by investigating alternatives and new technologies

Prepares and installs solutions by determining and designing system specifications, standards, and programming

Evaluates code to ensure that it is valid, is properly structured, meets industry standards, and is compatible with browsers, devices, or operating systems

Mentor Software Engineers to allow for skill/knowledge development through advice, coaching, and training opportunities

Update job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

Advanced knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience

Proactively shares knowledge and skills of software development and testing to solve a range of problems

Advanced knowledge of at least one required programming language

Excellent partnering, communication, negotiation skills, and execution in working with various Technology or partner Teams

Ability to articulate (verbally / visually) ideas, approach, concepts, options, risk, impact, and provides guidance to technical, non-technical, and Leadership audiences

Ability to lead multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work

Ability to mentor others

Ability to lead ideating, presentations, mentoring and group-thinking sessions

Ability to influence without authority

Education

Required: High School Diploma or GED

Required: Bachelor's degree in Computer Science, Engineering, Information systems or similar fields of study or equivalent advanced level experience

Experience

Required: Advanced-level experience, seasoned and specialized knowledge in software development and methodologies

Licensing/Certification

N/A

Physical Abilities

Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time

Ability to communicate and interact with others in the English language to meet the demands of the job

Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

Must be at least 18 years of age

Must be able to comply with Company attendance standards as described in established guidelines

Must be able to travel and /or attend Company and non-Company facilities and remote locations such as remote-based offices as necessary

Pay & Benefits

Competitive market salary from $138,800-$154,200 per year* depending on qualifications and experience, with opportunity for future pay increases based on performance and market movement. For eligible leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love:

Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**

Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***

Competitive health insurance for you and your eligible dependents (including pets)

Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

*Pay amount doesn’t guarantee employment for any particular period of time

**401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company

Southwest Airlines is an Equal Opportunity Employer.

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